Payment & checkout help.

Payments are one-time only and processed securely through Paddle, our Merchant of Record. Upon completing your purchase you will be sent two emails: your newly Licensed Fonts in an email from us and a separate, second email acting as a receipt from Paddle—you can fill in your billing details and print out an invoice via the latter.

Prices shown exclude VAT (Value Added Tax) as it is calculated automatically during Checkout; based on the country of purchase and your Tax Status. We are required by law to charge VAT to EU-based customers who do not supply a valid VAT ID.

You can enter your VAT ID in the very last step of Checkout before submitting your payment details. Simply click Add VAT and the price will be updated accordingly.

Collection of VAT is handled by Paddle, our Merchant of Record. Please reply to the sales receipt emailed to you by Paddle or visit Paddle.net for further assistance.

All payments are one-time only, with no recurring charges and/or renewal fees.

Paddle (our Merchant of Record) sends customisable invoices for every KOMETA Order. Such invoice is always sent to the Licensee email and you can update the information you need such as your address, company name, and VAT ID via a link found in the email.

A fulfillment email with a link to download your Licensed Fonts is always sent to the Licensee email right away upon purchase—make sure to check your Spam folder first. You can also generate a new download link from your User Dashboard.

All sales are final—due to the digital nature of fonts, no refunds are possible. Mistakes do happen though; contact us directly and we’ll do our best to assist you.

We offer discounts to students currently enrolled at university and college employees. Email us for more details.